Our Tablet PC Repairs, Part II
Posted by Olga Kits under Tablet PC Hardware
For Part I of our Tablet PC repairs, go here.
2a. My turn for repairs. Booting up my tablet, the screen used to get all garbled. See photo below.
I really did not want to send the tablet off to HP but after a month or so of spending a lot of time waiting for a proper boot up I had to let it go. The Puralotor box was shipped by HP and off it went and back in a few days! HP replaced the motherboard. Great job.
2b. We also had some problems with a total of three pens. Pen one, an eraser pen, simply was not erasing any longer. Pen two, an eraser pen, had separated in two from sitting in the somewhat overheated penholder. And pen three, a non-eraser pen, the ‘mouse button’ was acting very strangely. HP was gracious and mailed us 3 boxes with new pens and we shipped the non-working ones back home (like greyhounds who go to a retirement home).
Close-up of one of our broken TC1100 eraser pens
2c. One of our batteries was draining itself in less than 15 minutes. I called HP and I was told that the batteries only had a one-year warranty (unlike the rest of the computer parts) and I had to produce a receipt. After faxing it off, being called back to be told that the receipt was too faded, faxing a more clear receipt off, I did receive a new battery. All in all it was a big shipment and it went smoothly.
The big shipment